Your privacy is not an afterthought at pk 365 com — it is part of how the platform is built. This Privacy Policy explains what personal data we collect from players in Pakistan, why we collect it, how it is stored and protected, and what rights you have over your own information. Please take a few minutes to read through it carefully.
All personal and financial data at pk 365 com is stored using industry-standard encryption. Payment details — including your JazzCash and Easypaisa account information — are never stored in plain text on our servers.
pk 365 com does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you, and it stays within the platform ecosystem that operates your account.
Registered players can request access to their personal data, ask for corrections, or request account closure at any time by contacting our support team. We process these requests promptly and without unnecessary delay.
We only collect data that is genuinely necessary to operate your account, process PKR transactions and meet our anti-fraud obligations. We do not collect data speculatively or beyond what is needed to run the platform.
If you opt into marketing communications, you can withdraw that consent at any time from your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.
Data collected for identity verification — such as CNIC details — is handled with extra care. It is used only for verification purposes and is not shared beyond what is strictly required for that function.
This Privacy Policy applies to all users of the pk 365 com platform, accessible at pk365com.win, including all games, sports betting, VIP services and promotional features available on the site and the pk 365 com mobile app. It covers how we collect, use, store, share and protect the personal data of our registered players and site visitors.
pk 365 com is operated as an online entertainment platform for adult players. We take our responsibilities around data privacy seriously — not because we are required to, but because the trust of the people using this platform matters. If you deposit PKR into your account via JazzCash or Easypaisa, place a live bet during a PSL match, or simply browse the slots library, you are interacting with a platform that handles your data carefully.
By registering an account or continuing to use pk 365 com, you acknowledge that you have read this Privacy Policy and that you understand how your data is handled. If you do not agree with any part of this policy, please stop using the platform and contact us to arrange account closure.
pk 365 com collects personal data in several ways — through the registration process, through your ongoing use of the platform, through identity verification procedures and through the use of cookies and analytics tools on the website and app. Below is a breakdown of the categories of data we may collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration and verification |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Deposits and withdrawals |
| Usage Data | Games played, bets placed, session duration, login timestamps | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system | Each site or app visit |
| Verification Data | CNIC copy, proof of address, proof of payment method | Identity verification requests |
| Communications Data | Support chat logs, emails sent to support | When you contact support |
We do not collect sensitive categories of personal data — such as medical history, political opinions or biometric data — and we have no reason to do so in the course of operating an online gaming platform.
Every piece of data collected at pk 365 com is collected for a specific, legitimate purpose. We do not collect data speculatively. The primary reasons we collect and use your personal information are:
Legal basis: Data is processed either because it is necessary to perform our contract with you (running your account), because we have a legitimate interest in doing so (fraud prevention, platform security), or — in the case of marketing — because you have given explicit consent.
All financial transactions at pk 365 com are conducted in Pakistani Rupees. When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, bank transfer or a debit card, the transaction is processed through the relevant payment provider's own infrastructure. pk 365 com does not store your full mobile wallet credentials or bank account login details on its own servers.
What we do retain is a transaction reference — sufficient to identify the payment, match it to your account and resolve any disputes — along with the amount in PKR, the date and time, and the payment method type. This information is required to maintain accurate financial records for your account and to process any withdrawal requests you make.
Each payment provider — whether JazzCash, Easypaisa, your bank or another wallet — operates under its own privacy policy. We recommend reviewing those policies to understand how your data is handled at the payment provider level. pk 365 com is not responsible for data handling practices outside our own platform.
Withdrawals: To process a withdrawal, we must verify that the payment method belongs to you. This may involve cross-referencing the account name on the JazzCash or Easypaisa wallet against your registered identity details. This step protects you against unauthorised withdrawals from your account.
pk 365 com uses cookies and similar tracking technologies on its website and mobile app. Cookies are small text files stored on your device that help the platform recognise you, remember your preferences and deliver a smoother experience across sessions.
The types of cookies used on pk 365 com include:
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies may prevent certain parts of the platform from working correctly. On your first visit, a cookie consent notice will give you the option to accept or decline non-essential cookies.
pk 365 com does not sell your personal data. We do not share your information with advertisers or data brokers. However, to operate the platform effectively, we do share limited data with a small number of trusted third-party service providers in the following categories:
All third parties with whom we share data are bound by contractual obligations to handle that data securely and only for the purposes for which it was shared. We do not allow third parties to use your data for their own independent marketing purposes.
pk 365 com retains your personal data for as long as your account is active and for a reasonable period thereafter, sufficient to resolve any outstanding disputes, process final withdrawals and comply with any applicable legal obligations around financial record-keeping.
When you close your account, we begin the process of deleting or anonymising your personal data. Some categories of data — particularly financial transaction records and identity verification documents — may be retained for a longer period to meet our obligations around fraud prevention and financial record accuracy.
If you have not logged into your account for an extended period and there is no active balance, we may contact you before treating your account as dormant. Dormant account policies are applied fairly and communicated transparently.
The security of your personal data is a priority at pk 365 com. We apply a range of technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction. These include:
Despite these measures, no system is completely immune to risk. In the unlikely event of a data breach that poses a significant risk to players, we will notify affected users and take immediate steps to contain and remediate the issue.
Your responsibility: Security is a shared effort. Keep your account password strong and unique. Never share your login credentials with anyone — pk 365 com support staff will never ask for your password. Enable two-factor authentication from your account settings for an extra layer of protection.
As a registered player at pk 365 com, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting our support team through live chat or email. Your rights include:
To exercise any of these rights, contact our support team via live chat (available 24/7) or by email. We will verify your identity before processing any data request to ensure your information is not shared with or amended by an unauthorised person.
pk 365 com is strictly an adult platform and is not directed at or intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that a minor has registered on the platform or provided us with personal information, please contact our support team immediately. Upon verification, we will close the account and delete the associated data without delay.
Age verification may be requested at registration or at any point during your use of the platform. This is a protective measure and applies to all players, not just those we have reason to suspect are underage.
pk 365 com may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify active players via their registered email address or through an in-platform notification.
Continued use of pk 365 com following any update to this Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the changes, you should stop using the platform and contact us to arrange account closure and data deletion.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your data has been handled at pk 365 com, please get in touch with our support team through the following channels:
We take privacy concerns seriously and aim to resolve all queries fairly and promptly. If you raise a concern and feel it has not been addressed to your satisfaction, you are entitled to escalate the matter through whatever dispute resolution channels are available to you.