Terms and Conditions – pk 365 com

1Acceptance of Terms

By accessing, registering on, or using the pk 365 com platform in any capacity — including browsing the site, creating an account, making a deposit, placing a bet or claiming a bonus — you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them.

If you do not agree with any part of these terms, you must not use the platform. Continued use of pk 365 com following any update to these terms constitutes acceptance of the revised version. We recommend bookmarking this page and checking it periodically so you are always aware of the current terms governing your use of the platform.

2Eligibility and Registration

To register and use pk 365 com, you must meet all of the following requirements at the time of registration and on an ongoing basis:

• You must be at least 18 years of age.
• You must be accessing the platform from a jurisdiction where online gaming is not expressly prohibited for you personally.
• You must not already hold an active or previously suspended account at pk 365 com.
• You must provide accurate, current and complete information during the registration process.
• You must not be acting on behalf of another person or entity.

pk 365 com reserves the right to request identity verification documents at any stage. This may include a copy of a valid CNIC, proof of address or proof of payment method. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

Registration is free and open to eligible individuals. By completing registration, you confirm that all information provided is truthful and that you meet the eligibility criteria listed above. Providing false information is grounds for immediate account closure and forfeiture of any balance.

3Account Rules

Each eligible player is permitted to hold one account at pk 365 com. Opening multiple accounts — whether under the same name, same payment method, same device, same IP address or any combination thereof — is strictly prohibited. Where duplicate accounts are identified, pk 365 com reserves the right to close all associated accounts and void any balances or winnings held within them.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account with any other person. Any activity conducted through your account — whether or not you personally authorised it — is your responsibility. If you suspect your account has been accessed without your authorisation, contact our support team immediately via live chat.

pk 365 com will never request your password through email, live chat or any other channel. Any communication purporting to be from pk 365 com that asks for your password should be treated as fraudulent and reported to our support team.

You must keep your registered details — including your email address and payment information — up to date. Withdrawals can only be processed to payment methods that have been verified as belonging to the account holder.

4Deposits and Withdrawals

All financial transactions on pk 365 com are conducted in Pakistani Rupees (PKR). The platform supports the following deposit and withdrawal methods:

• JazzCash mobile wallet
• Easypaisa mobile wallet
• Raast instant payment system
• Bank Transfer (all major Pakistani banks)
• Debit cards linked to Pakistani bank accounts
• Other supported mobile wallets as listed on the Deposit page

Minimum and maximum deposit amounts are displayed on the Deposit page and may vary by payment method. JazzCash and Easypaisa deposits are typically credited almost immediately after the transfer is completed on your end. Bank transfers and Raast payments process within standard banking hours.

Withdrawal requests are processed in the order they are received. Withdrawals can only be made to the same payment method used for the most recent deposit, unless otherwise approved by the support team following a verification request. pk 365 com does not charge withdrawal fees, though your bank or mobile wallet provider may apply their own charges — this is outside our control.

Withdrawals may be subject to identity verification before processing, particularly for larger amounts or where unusual activity has been detected on the account. This is a standard security measure and is not a judgement on any individual player.

5Bonuses and Promotions

pk 365 com offers a range of bonuses and promotional offers to both new and existing players. These may include welcome bonuses, deposit match bonuses , reload bonuses, free spins, cashback offers and VIP-exclusive promotions. Each promotion is subject to its own specific terms, which are clearly stated at the time the offer is presented.

The following general rules apply to all bonuses at pk 365 com unless a specific promotion's terms state otherwise:

• All bonuses carry a wagering requirement that must be met before any associated winnings can be withdrawn. The wagering multiplier for each bonus is stated clearly in the promotion details.
• Bonuses are credited to your account in PKR and form part of your bonus balance, which is separate from your real-money balance.
• Bonuses must be used within the validity period stated in the promotion. Expired bonuses are forfeited automatically.
• Only one bonus may be active at a time unless a promotion explicitly states otherwise.
• pk 365 com reserves the right to withdraw or modify any promotion at any time. If a promotion is withdrawn, players who have already claimed it will be allowed to complete the wagering requirements under the original terms.
• Bonuses obtained through fraudulent means — including the use of multiple accounts — will be voided and the associated account may be closed.
• Certain games may contribute differently to wagering requirements. Slots typically contribute 100%, while live casino games and sports bets may contribute at a reduced rate. Contribution rates are listed in the applicable promotion terms.

6Games and Betting

pk 365 com provides access to a library of online casino games including video slots, live casino tables, table games and specialty titles, sourced from regulated third-party game providers. All games are operated using certified random number generation (RNG) systems or, in the case of live casino titles, professional human dealers streaming in real time.

The Return to Player (RTP) percentage for each slot game is available within the game information panel. RTP figures represent the theoretical long-term return and are not a guarantee of individual session results. Games are for entertainment purposes — outcomes are determined entirely by chance.

• Minimum and maximum bet limits vary by game and are displayed before play begins.
• In the event of a technical fault during a game round, the round may be voided and any stake refunded. This decision rests with pk 365 com and the relevant game provider.
• Winnings from games are credited to your real-money balance immediately upon round completion.
• pk 365 com reserves the right to add, remove or modify games in the library at any time without prior notice.

7Sports Betting Rules

The pk 365 com sports betting section covers Cricket, PSL, T20 internationals, Football, Esports and a selection of other sports markets. Both pre-match and live (in-play) betting are available depending on the event and market.

The following rules apply to all sports bets placed on pk 365 com:

• Bets are accepted at the odds displayed at the time of placement. Odds are subject to change up to the point the bet is confirmed.
• Once a bet is confirmed and accepted, it cannot be cancelled or amended by the player.
• In-play bets are subject to a brief delay during which the bet is processed. Any bets accepted after the relevant event outcome has been determined may be voided at the discretion of pk 365 com.
• If an event is postponed or abandoned, bets will be settled according to the published rules for that sport and market type.
• pk 365 com reserves the right to void any bet that was placed on the basis of a pricing error or where suspicious betting patterns are identified.
• Maximum payout limits apply per event and per day. These are displayed in the sports betting section.
• For PSL and other domestic cricket competitions, official match results as published by the relevant governing body will be used for settlement purposes.

Live betting markets during PSL matches, T20 internationals and other cricket events are updated in real time. The speed of live odds changes means that some markets may be temporarily suspended during critical moments in play — this is normal and is not a platform error.

8Responsible Gaming

pk 365 com is committed to providing a gaming environment that is enjoyable and manageable for all adult players. We believe that gaming should be a form of entertainment, not a source of financial stress or personal harm. The following tools are available to all registered players and can be accessed through your account settings at any time:

• Deposit limits: Set a daily, weekly or monthly cap on how much you can deposit.
• Session time reminders: Receive a notification after a set period of continuous play.
• Self-exclusion: Temporarily or permanently suspend your account if you feel you need a break from gaming.
• Reality checks: Periodic on-screen reminders showing how long you have been playing and your net position for the session.

If you choose to self-exclude, pk 365 com will make every reasonable effort to ensure you do not receive marketing communications during the exclusion period. Self-exclusion requests are processed by our support team and take effect within 24 hours of confirmation.

9Prohibited Conduct

The following activities are strictly prohibited on pk 365 com. Engaging in any of them may result in immediate account suspension, forfeiture of balances and legal action where warranted:

• Opening more than one account, or assisting another person to open an account using your details.
• Using automated bots, scripts or software to interact with the platform in any way.
• Exploiting bugs, glitches or pricing errors in games or sports markets for financial gain. Any winnings derived from such exploitation may be voided.
• Colluding with other players in live casino games or poker-style games.
• Placing bets with the intention of qualifying for bonuses without genuine gaming intent — commonly referred to as bonus abuse.
• Using payment methods that do not belong to you, or facilitating deposits or withdrawals on behalf of another person.
• Providing false or misleading information during registration, verification or at any other point during use of the platform.
• Engaging in any conduct that disrupts the normal operation of the platform or causes harm to other players.

10Account Suspension and Closure

pk 365 com reserves the right to suspend, restrict or close any account at its sole discretion and without prior notice where there are reasonable grounds to believe that a breach of these Terms and Conditions has occurred, or where the account is involved in suspicious activity.

Where an account is closed due to a breach by the player, any bonus balance and associated winnings may be forfeited. Real-money balances will generally be returned to the player via the same payment method used for deposits, subject to verification and any outstanding wagering requirements being resolved.

Players may also choose to close their own accounts at any time by contacting the support team. Account closure requests are processed within 48 hours. Any pending withdrawals will be completed before the account is fully closed.

11Limitation of Liability

pk 365 com provides the platform on an "as available" basis. While we make every effort to ensure consistent, uninterrupted service, we cannot guarantee that the platform will be available at all times or that it will be free from technical errors, interruptions or delays. Scheduled maintenance windows will be communicated in advance where possible.

To the fullest extent permitted by applicable law, pk 365 com will not be liable for any loss of profits, loss of data, indirect or consequential losses arising from your use of the platform, including but not limited to technical faults during game rounds, delays in deposit or withdrawal processing, or temporary unavailability of specific games or markets.

pk 365 com is not responsible for the content of any third-party game provider's software. Any disputes regarding the outcome of a game operated by a third-party provider will be referred to that provider for resolution in the first instance.

12Privacy and Data

pk 365 com collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering, you consent to the collection and use of your personal information as described in that policy.

Personal data collected during registration and verification — including your name, CNIC details and payment information — is used solely for the purposes of operating your account, processing transactions and complying with our anti-fraud and identity verification procedures. Your data is never sold to third parties.

13Changes to Terms

pk 365 com may update, amend or replace these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we may also notify active players by email or via an in-platform notification.

Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated terms. If you do not agree with the revised terms, you should stop using the platform and contact support to arrange account closure.

14Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or concern related to your account, you can reach the pk 365 com support team through the following channels:

• Live Chat: Available 24/7 directly from the platform and the mobile app.
• Email: [email protected] (please allow up to 24 hours for a response to email queries).

Our support team is trained to handle account queries, payment issues, bonus questions and responsible gaming requests. For complex disputes, please provide as much detail as possible — including your registered username, the date and time of the issue, and any relevant screenshots — so that our team can resolve your query efficiently.